Seamless shipping in, out and throughout the Great White North

Pilot Freight Services is your North American resource for reliable shipping or logistics to and from the Canadian marketplace. Having three offices there—Montreal, Toronto, and Vancouver—assures our seamless service to more than 10,000 Canadian cities, towns and hamlets from more than 25,000 U.S. communities. Plus, Pilot offers many options to meet your time and scheduling requirements.

Pilot’s capabilities in Canada are powered by one network for transportation and distribution solutions, offering delivery via:

  • Courier – daily delivery
  • Road Service – regular or expedited
  • Expedited Truckload Service – for flexibility in service and shipment size
  • Distributions – delivery of multiple shipments with one customs clearance entry
  • Air – freight forwarding with guaranteed space

We handle tens of thousands of cross-border shipments each day, each one with one goal: your complete satisfaction. Call 1-800-HI-PILOT to learn more. In Canada, please call 514-333-5111 to reach a representative in Montreal, 905-696-7152 to reach a representative in Toronto, or 604-234-1153 for assistance in Vancouver.

Time-Definite Shipping*

A complete range of time-definite shipping services

  • First Flight Service — priority boarding on the first available flight
  • Next Day AM/PM Service — for urgent shipments with delivery by noon or 5:00 PM the next day
  • 2 Day Service — delivery the second business day by 5:00 PM
  • 3 Day Service — delivery the third business day by 5:00 PM
  • Economy Service — delivery no later than the fifth business day by 5:00 PM with considerable cost savings*

*Delivery times subject to customs clearance

Value-Added Services

Door-to-door solutions for transborder shipments

  • Complete Control – combined EDI systems offer rate quotes, real-time online shipment status pickup through delivery, tracking/tracing, in-transit and proof of delivery
  • Chain of Signature – for regulated substance shipments as defined by the Bureau of Drugs and Health and Welfare Canada
  • Temperature Services – thermal-controlled solutions for crucial shipments
  • Time-saving Services – cross-docking, bulk product DC bypass, pre-processing and labeling
  • Secure Services – certified C-TPAT (Customs Trade Partnership Against Terrorism) shippers, ensuring safe handling and expediting through customs
Pilot Customs Brokerage

Ensuring border clearance and customs compliance

  • Customs Brokerage – expedited border clearance and pre-clearance at Canadian airports, electronic Bill of Lading and Commercial documents for U.S.-bound freight
  • Learn more about Pilot Customs Brokerage

Let’s Talk

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If you would like to speak with someone at Pilot’s National Customer Service Center, please call us at: 1-800-HI-PILOT (1-800-447-4568). Someone is standing by to answer your call 24 hours a day, 7 days a week.