John Hill, president and chief commercial officer, will participate in a panel discussion on Thursday, October 11, during the Cargo Facts Symposium in San Diego. John will represent the forwarder’s perspective in a dialogue about e-commerce and global expectations around package delivery, implications for freighter aircraft cargo and how airlines, airports and handlers are responding to industry demands of this category. At Pilot, e-commerce delivery in the H3D (heavy and hard to handle) category will account for at least 30 percent of overall business in 2018. Pilot recently integrated new last-mile-only solutions into its service offerings as a result of purchasing Minneapolis-based Manna Freight Systems this summer. The symposium is jointly produced by Cargo Facts Consulting and Cargo Facts.