Lima, Pa.—July 31, 2012—Pilot Freight Services, a worldwide provider of transportation and logistics services, received a 2011 Ryder Transportation Management Carrier Quality Award for the seventh consecutive year in the category of North American Freight Forwarder. Every year Ryder recognizes carriers through this award who demonstrate excellence in on-time performance, claims handling, customer service, technology applicants, economic value and innovation.
“We are honored to be awarded the Ryder Quality Award for 2011,” said John Hill, Pilot’s executive vice president of sales. “The award shows our team’s commitment to outstanding customer service and carrier performance. We greatly appreciate every Pilot employee’s dedication as well as Ryder for recognizing our work.”
The Ryder awards recognize excellence through a variety of metrics including: on-time performance, claims handling, customer service, technology applicants, economic value and innovation. Ryder places more than $4.1 billion of its customers freight on selected carriers in all modes of transportation.
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