Chief Technology Officer
Mark Baker joined Pilot in 2018 to take on the newly created role of Chief Technology Officer. Pilot has always placed a strong emphasis on technology, and his role demonstrates the company’s focus on reinforcing and integrating company-wide IT solutions. Baker is responsible for modernizing Pilot’s technology, both internal and customer-facing, so that communications remain efficient and customers receive superior service with greater transparency. This includes applying best practices to the company’s existing IT, as well as managing, directing and selecting cutting-edge logistics software and technology that drive Pilot’s core business processes.
Baker brings more than 23 years of senior IT management experience to Pilot, operating exclusively in the transportation and logistics industry for most of his career. Most recently, as global chief information officer for JAS Worldwide, he led a comprehensive global IT integration and application development plan.
Baker is based out of the company’s corporate headquarters in Lima, PA. He is a member of the Association of IT Professionals and the Georgia CIO Leadership Association.