Service Above and Beyond the Call
Pilot Freight Services offers customized transportation and logistics programs designed specifically for the Department of Defense (DOD), including all branches of the Armed Forces, GSA, NASA and other Departments of the U.S. Government. Whether you’re faced with tight schedules, tight budgets, or both, we deliver your shipments on time and in perfect condition. Pilot Freight Services’ full-service transportation professionals respond when you need to move government freight quickly and affordably, within the U.S. or overseas. Discover more about our first-hand knowledge in government sector by calling 1-800-HI-PILOT today.
Pilot’s Government Services Program Proudly Serves:
- Department of Defense
- Department of State
- Department of the Treasury
- General Services Administration
Freight Service Around the Corner or the Globe
When it comes to global shipping, Pilot Freight Services operates without boundaries. We utilize thousands of domestic and international airline flights daily, and can tender your freight on the next scheduled flight to your destination airport, or consolidate your freight with other shipments.
As transport specialists for the government, we are the largest privately held U.S. freight forwarder, offering you extensive coverage for all your transportation needs. In fact, our full range of domestic time-definite services never limits you to designated pickup or delivery times in North America.
For international shipments, we leverage blocked or dedicated space agreements from our international gateways. Consolidations can move as quickly as direct flights at a lower cost to you. Our long-term relationships with experienced brokers at each of our major gateway locations ensure your shipment clears customs on the day of arrival. We even provide import services for everything from initial contact with your supplier and pre-alert, through break-bulk and clearance, to final delivery.
Ship Military Equipment
When it comes to getting the military’s equipment into the most difficult places to reach, Pilot knows the territory. We deliver every conceivable level of support, 24/7, including chartered flights into active war theaters or overseas installations. Pilot thrives on challenging and complicated routing, like in Africa, where our presence has greatly increased in the last five years. In fact, we now service all sanctioned countries on the continent and are an approved DOD Heavyweight Transportation Provider there.
Fast, Accurate Payment Plans for Government Freight
In partnership with U.S. Bank and Citi Bank, Pilot offers you Syncada, a web-based freight billing, payment, and tracking system. In addition to reducing paperwork, Syncada allows for quick and easy auditing of any rate discrepancies and ensures proper tender is applied to each shipment for prompt, accurate billing and payment.
Pilot also takes special care processing each Government Bill of Lading to design your tenders to your specific requirements, including customized rate schedules.
Safe, Secure Transportation
Pilot is certified by Customs Trade Partnership Against Terrorism (C-TPAT) to ensure the safe handling of your freight. This certification helps us expedite your shipments through customs, resulting in faster and more efficient service at the borders.
For high-value/high-tech products, Pilot's industry-leading security guidelines help eliminate the risk of cargo theft. Our Transported Asset Protection Association (TAPA) certified locations ensure a secure network for safe in-transit storage and warehousing.
Pilot is also an approved Civil Reserve Air Fleet (CRAF) partner and can handle all of your international shipping needs.
Pilot’s Award-Winning Service
Pilot is the proud recipient of several quality awards bestowed by the U.S. Department of Defense. For our commitment to excellence and quality service above and beyond the call of duty, we have earned recognition from the National Defense Transportation Association, Military and the Surface Deployment & Distribution Command. In addition, Pilot has received 25 Quest for Quality Awards from Logistics Management magazine.
Syncada® is a registered trademark and wholly owned by U.S. Bank, U.S. Bancorp.