Quality Commitment: Pilot Certifications
Since 1997, Pilot's quality management system has been certified to the ISO 9001 standard. Our quality management system is measured and monitored to ensure we are meeting the expectations of our customers and other interested parties. Areas for improvement are identified and actions to address these opportunities are implemented. Pilot's top management realizes the importance of the quality management system to the company and supports and implements its integration into our business practices.
To ensure safe freight handling, Pilot is a certified member of C-TPAT (Customs Trade Partnership Against Terrorism). This helps us expedite your shipments through customs, resulting in faster and more efficient service at the borders. For high value/high-tech products, Pilot’s industry-leading security guidelines help eliminate the risk of cargo theft.