Pilot Home Delivery provides the ideal solution for companies with oversized freight, large consumer products, and an oversized need to keep their customers happy. Companies including Dell, Panasonic, Neiman Marcus, and Best Buy regularly rely on Pilot to deliver products like home electronics, appliances, furnishings, and exercise equipment directly to their customers at home–wherever that home may be, anywhere in the U.S.
Now introducing Pilot Home Delivery Exchange
And now we can get your oversized freight back to you, too, hassle-free.
With Pilot’s Home Delivery Exchange you’ll find a flexible and affordable
solution to handle warranty repairs, retail customer exchanges or returns,
or internal equipment recovery. No matter how complex your returns
program may be, Pilot can customize and automate a program to make the
process as simple and convenient as possible. Our services include
appointment setting, product inspection, shipment packaging for transport
and complete visibility.
Quite possibly the world’s finest home
Service to all U.S. ZIP codes
A nationwide network to move shipments by air or ground, anywhere in the U.S.
75 Pilot locations, plus local home delivery agent partners
Years of experience handling large direct-to-consumer items, including
home electronics, home furnishings, appliances, exercise equipment and more
A National Customer Service Center — 24
hours a day, 7 days a week at 1-800-HI-PILOT
CoPilot – our
online shipping navigator lets you quote, book, and track shipments; get
email alerts; generate reports; and more
We deliver the level of service you and your customers deserve
In-home delivery to the customer’s room of choice, including
unpacking, assembly and setup as required, and debris removal
In-home delivery to the customer’s room of choice. Unpacking and debris removal included.
Delivery inside the main home entrance
Ground-level delivery, outside the main home