Track / Locations / 1-800-HI-PILOT 

National Customer Service Department


Main number: 800-447-4568 (1-800-HI-PILOT)
Home delivery number: 866-421-0982

Pilot Freight Service’s National Customer Service Department is here for you 24 hours a day, 7 days a week, 365 days a year. Our motivated staff provides professional, friendly, courteous, knowledgeable support for all your shipping needs. The ultimate goal is to make every experience with Pilot as pleasant and productive as possible.

After all, we’re doing more than just moving freight, we’re Piloting Business.

To track a package, please click here. If you have any questions on the information provided, please call (1-800-HI-PILOT) and a customer service agent will be happy to assist you. To find the nearest Pilot location click here.

Pilot offers a wide variety of services including specialized home delivery shipments. To find out more about Pilot’s Home Delivery Service, please call us at 866-421-0982.






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